Frequently Asked Questions

Knowledge Base

• Change Agents from Investigate to Monitor
• How do I Suppress an Alert?
• Why Is a Username Displaying as "Hidden Due to Security Reasons"?
• Configuration Audit Error "No S3 bucket for trail"
• Handshake Unauthorized Error
• How Do I Configure Network Access for the Webhook?

See all 26 articles

File Integrity Monitoring

• Why do I not See FIM alerts on Old CentOS Operating Systems ?
• File Integrity Monitoring Troubleshooting Suggestions
• FAQ about File Transfer Protocol & FIM

Container Monitoring

• Docker FAQ & Troubleshooting Guide

Vulnerability Management

• Suppressing Vulnerabilities FAQ
• Vulnerability Assessment FAQ

Configuration Auditing

• Agent Configuration Arguments
• Configuration Auditing Troubleshooting

CloudTrail Alerting

• CloudTrail FAQ & Troubleshooting Guide

Organization Settings

• SSO FAQ & Troubleshooting Guide
• Sending Threat Stack logs to support
• Why can't I see Active Login Sessions on the Threat Stack Dashboard?
• How Does Threat Stack Collect Data and What Data is Collected?