FAQ: When does a server move to the Offline Servers tab?

If the Threat Stack Cloud Security PlatformⓇ (CSP) does not receive a heartbeat from an Agent on a server for 15 minutes, then that server moves to the Offline Servers tab on the Servers page.

If the Threat Stack CSP receives no further heartbeats from the Agent on that server for an additional 23 hours and 46 minutes, then Threat Stack automatically revokes Agent on the server. For more information, see FAQ: Can Threat Stack remove Agents from our servers?.

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