FAQ: When does a server move to the Offline Servers tab?

If the AIP Cloud Security Platform (CSP) does not receive a heartbeat from an Agent on a server for 15 minutes, then that server moves to the Offline Servers tab on the Servers page.

If the AIP CSP receives no further heartbeats from the Agent on that server for an additional 23 hours and 46 minutes, then AIP automatically revokes Agent on the server. For more information, see FAQ: Can AIP remove Agents from our servers?.

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