Unlock Threat Stack User Account

Threat Stack user accounts lock out if the user types their password incorrectly too many times. If you are a Threat Stack organization owner, then you receive an email notifying you that a user’s account is locked out. You sign into the Threat Stack Cloud Security PlatformⓇ (CSP) to unlock the account.

  1. Log into Threat Stack.
  2. In the left navigation pane, click the Settings tab. The Settings page displays.


    UsersTab.png

  3. Click the Users tab. The Users page displays.
  4. In the row for the locked user account, in the Options column, click the Unlock button.


    UnlockButton.png

    A notification message displays.

    YesUnlockAccount.png

  5. Click the Yes, Unlock Account button. The user account unlocks and the Unlock button no longer displays in the Options column. The user receives an email notifying them that their account is unlocked.
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