Set Up Multi-Factor Authentication

Multi-factor authentication increases the security of your F5 Distributed Cloud App Infrastructure Protection (AIP) account. It requires you to verify your identity with a password, then use a second device such as a mobile phone, tablet, or landline to authenticate the login.

If you do not already use a multi-factor authentication provider, you can use the Google Authenticator app to enroll in multi-factor authentication with Distributed Cloud AIP.


Distributed Cloud AIP only verifies multi-factor authentication with the Google Authenticator app. If you use a different time-based one-time password (TOTP) app, then that TOTP app should work, but Distributed Cloud AIP does not support it. 


  • Access to the Distributed Cloud AIP console
  • On your mobile device, a downloaded and installed up-to-date version of the Google Authenticator app

Set Up Multi-Factor Authentication

  1. Log into Distributed Cloud AIP.
  2. In the left navigation pane, click Settings. The Settings page displays. The Profile Settings page displays.
  3. In the User Profile section, click the Enroll in Multi-Factor Authentication button. The Configure Mobile Device App screen displays.
  4. In the Distributed Cloud AIP browser window, click the Yes button. The Scan your QR code screen displays.
  5. On your mobile device, use the Google Authenticator to scan the QR code. The Google Authenticator app displays a code.
  6. Click the Next button. In the Distributed Cloud AIP browser window, the Confirm Code screen displays.
  7. In the Distributed Cloud AIP browser window, type the code displayed in the Google Authenticator app.
  8. Click the Confirm button. Your Distributed Cloud AIP account successfully enrolls in multi-factor authentication.


    Make sure you keep a copy of your backup codes in a safe location. If you cannot sign in using Google Authenticator, you can use one of these backup codes instead.


  9. Click the Done button. You return to the General Settings tab. The next time you log into Distributed Cloud AIP, you will be prompted for both a password and a Google Authenticator code.


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