Set Up Multi-Factor Authentication

Multi-factor authentication increases the security of your App Infrastructure Protection (AIP) account. It requires you to verify your identity with a password, then use a second device such as a mobile phone, tablet, or landline to authenticate the login.

If you do not already use a multi-factor authentication provider, you can use the Google Authenticator app to enroll in multi-factor authentication with AIP.

Note

AIP only verifies multi-factor authentication with the Google Authenticator app. If you use a different time-based one-time password (TOTP) app, then that TOTP app should work, but AIP does not support it. 

Prerequisites

  • Access to the AIP console
  • On your mobile device, a downloaded and installed up-to-date version of the Google Authenticator app

Set Up Multi-Factor Authentication

  1. Log into AIP.
  2. In the left navigation pane, click Settings. The Settings page displays. The Profile Settings page displays.
  3. In the User Profile section, click the Enroll in Multi-Factor Authentication button. The Configure Mobile Device App screen displays.
    enrollmfa.png
  4. In the AIP browser window, click the Yes button. The Scan your QR code screen displays.
    ClickYes.png
  5. On your mobile device, use the Google Authenticator to scan the QR code. The Google Authenticator app displays a code.
  6. Click the Next button. In the AIP browser window, the Confirm Code screen displays.
    QRCode.png
  7. In the AIP browser window, type the code displayed in the Google Authenticator app.
  8. Click the Confirm button. Your AIP account successfully enrolls in multi-factor authentication.
    CodeConfirm.png

    Warning

    Make sure you keep a copy of your backup codes in a safe location. If you cannot sign in using Google Authenticator, you can use one of these backup codes instead.

    BackupCodeDone.png

  9. Click the Done button. You return to the General Settings tab. The next time you log into AIP, you will be prompted for both a password and a Google Authenticator code.

    SignInCode.png

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